Q&A

Administration & Settings

What languages does Koncile support?

Koncile can analyze documents in any language. The platform itself is currently available in French and English

Can I create an account for someone else in the same company on Koncile?

We offer multi-user accounts as part of our Enterprise plan. All users in the company will have access to shared files, extraction templates, and extracted data.

How can I update my account information?

To update your account information:

1. Go to the menu at the bottom left of your screen;

2. Click on “Settings”;

3. You can change your general information, password, and also the platform language here.

Data Extraction

Why should I describe each field I want to extract?

This allows the tool to adapt to the document format.

For example, indicate that the "description" should include the product or service category subtitle, or specify that the weight should be expressed in kilograms rather than tons.

What document formats are supported?

You can import the following types of documents into Koncile:

• PDFs (including PDF/A)

• Images: PNG, JPEG, and JPG

The extracted fields on my documents are incorrect, what should I do?

You can verify that the document does not contain anomalies, such as erased, hidden, or unreadable lines, that might hinder information extraction.

In some cases, extraction templates may need refinement to account for the specificities of certain documents.

What type of document can I import into Koncile?

Koncile supports all types of documents for parsing. Explore our template library to discover the wide variety of documents that can be processed. If your document isn’t listed, you can easily create a template from scratch.

What is processing time?

Processing a document in the app typically takes between 10 seconds and 1 minute. Larger or more complex documents may require additional time.

Is it possible to download all the data on the platform?

In the use case page, you can select all use case and click Download then Data.